What if… you followed The Allegro Way?
Common goals require common solutions. We believe that speaking the same language throughout company is the basis of our success.
We are presenting ‘The Allegro Way’
A set of twelve core behaviors we value across all our offices and teams. These behaviors reflect a culture of respect, taking responsibility, and always striving to improve. Let's all embrace The Allegro Way, working together to strengthen our company and create a positive future.
How we grow
I seek to understand customers and work backwards from their experiences.
Making the best decisions for our customers leads to success. We gain customers’ loyalty when we truly understand what they expect from us and then consistently meet or exceed those expectations. Loyalty is our single largest driver of growth.
I seek to understand customers and work backwards from their experiences.
We embrace the idea that no matter how well we execute, we can always get better. Continuous improvement is what really matters and it can come from us leveraging our own constant learning, sharing know-how between teams and functions, as well as identifying new HOW WE synergies or innovations.
I boldly think ahead.
When formulating action plans, we lean toward exciting, aggressive yet realistic plans and provide bold direction to our teams. We are not afraid to pursue new, ambitious initiatives to serve our customers that some people may simply believe cannot be done.
How we show commitment
I think about the business as if it were my own.
Acting as owners means acting on behalf of the entire company as well as maximising quality output while minimising the resources needed. We think long-term and do not sacrifice long-term benefits for a short-term pay-off. We choose what’s best for the business – not for us or our team.
I assume responsibility for objectives and build cross -functional cooperation.
All of us ‘own’ specific KPIs and goals. We progress when we are precise about what we will deliver, how we will deliver it, and when it will be ready. We make sure that all involved parties are aligned not only on expectations and deliverables, but also decision-making power or resources.
I deliver results.
Tangible results are what matters. We focus on key inputs for the business and deliver them with the right quality and in a timely fashion while keeping in mind the ultimate goal and big picture. We treat setbacks as opportunities to learn.
How we WORK
I dive deep into facts to guide my actions and decisions.
We use data to identify and understand the real inputs to our business. We manage by tracking them, because a story of cause and effect can be compelling yet not be true – correlations do not always prove causality! Getting to the root cause is key.
I strive for simplicity.
Striving for simplicity allows us to be successful in a complex world with many competing priorities. We do not confuse ‘simple’ with ‘simplistic’ nor ‘high level’ with ‘vague’. Simplicity can be achieved through, e.g. continuous improvement, innovation or disruption.
I put purpose first, ego second.
Looking at the same or similar set of facts, we can draw different conclusions. Getting to the truth and solving problems requires open and often direct discussion of the available facts. We are vocally self-critical, even when doing so is awkward or embarrassing.
How we WORK WITH OTHERS
I attract, hire and develop the best to build a winning team.
We all have exceptional abilities or aptitudes. We focus on articulating an individual’s strengths and how they can raise team performance rather than concentrating on personal characteristics. We encourage strengths-based careers across the entire organisation.
I have the courage to disagree, but I commit once a decision is made.
We can only win as a team if we follow the same game plan. We understand that full consensus is not always possible – in those situations, we disagree in the room (robustly when necessary) and commit to a united front when the decision has been made.
I tackle problems.
We demonstrate ‘bias for action’, which means taking initiative and anticipating future events. We approach uncertainty with curiosity because it can create opportunity. If we are going to fail, let’s fail fast, because speed matters in business.